01 THE CHALLENGE I SAW
Good work.
Too many moving parts.
Working in risk assurance, I saw how easily a single engagement could become spread across spreadsheets, document folders, email chains, and separate reports. Each tool held part of the picture. Keeping it all connected took time.
Evidence had to be chased and sorted. Testing strategies were rewritten. Review comments needed to be carried from one place to another. The work moved forward, but too much effort went into managing the process around it.
What stayed with me was the opportunity cost. Time spent organising files and recreating work was time we could have spent understanding the business, challenging assumptions, and working through more complex issues.
The process was taking attention away from the purpose.
